Those complaints brought MGM Resorts International President and CEO Bill Hornbuckle to Springfield in January where he announced a timetable to return the property to near normal operations. Local officials had said that MGM was not living up to its host community agreement with the city by restricting the non-gambling amenities for so long after the gaming floor reopened in June 2020. The reopening this week of the Indian Motorcycle 1901 merchandise store on the plaza of the downtown casino campus marked the completion of a series of re-openings and expanded hours of operation at attractions, restaurants, and bars at MGM Springfield that have taken place since January. Officials at the MGM Springfield casino say they’ve kept a promise made to city officials earlier this year to more quickly reopen non-gambling amenities that had remained dark since the pandemic-driven shutdown three years ago.